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The Mines Emergency Alert system is an emergency notification service that allows university officials to quickly communicate emergency messages to students, faculty and staff via text and voice messages.
To receive emergency messages, you must subscribe. To subscribe, logon to Trailhead and go to "Self Service," click on "Personal Information" and then "Mines Emergency Alert System." http://trailhead.mines.edu
The contact information you provide will only be used for delivering emergency messages via the Mines Emergency Alert system.
What is the Mines Emergency Alert System?
It is an emergency notification service that allows university officials
to quickly communicate emergency messages to students, faculty and staff
via text and voice messages.
What do I do when I receive a message?
Remain calm. Follow instructions given.
Can my parents or other family members also sign up so they will
know what is going on?
No. This system is designed to notify people on the Colorado School
of Mines campus in the event of a declared emergency.
How do I subscribe?
Logon to Trailhead and go to "Self Service." Click on "Personal Information"
and then "Mines Emergency Alert System."
How can I unsubscribe?
Logon to Trailhead and go to "Self Service." Click on "Personal
Information"
and then "Mines Emergency Alert System."
What if I don't have a cell phone?
Officials will send an email to your mines.edu address and attempt to
reach the non-campus phone number you provide.
What kind of situation will this notification be used for?
Actual emergencies declared by the Colorado School of Mines emergency
personnel and administration.
Will this be used for weather-related closures?
No. Refer to local television and radio stations as well as the Mines
web site and main phone number, 303-273-3000, for weather closure information.
What do I do if I change my cell phone carrier?
Update your information by loggin in to Trailhead, clicking on "Self
Service" and then "Personal Information."
Who is the vendor for the Mines Emergency Alert text messaging
service?
Our current provider is CodeRED®. http://www.coderedweb.com/
Will this cost me anything?
There is no extra charge for calls or text messages from MEA. However,
the phone call or text message is subject to the conditions and rates
of your particular calling plan. For example, if your calling plan does
not include text messaging, you may incur a charge for a text message
received from MEA, based on the rates of your cell phone service
provider. Please note that with the exception of the signup test and the semester system
test, Mines will only send text messages for urgent situations.
What if I do not receive the alert?
Mines will notify the campus community of emergencies through various communication
vehicles, including its telephone hotline (303-273-3000), targeted e-mail messages,
various Web notices and security alerts, among others. Mines and MEA,
a product of Emergency Communications Network, Inc., are not responsible for
text or voice messages that are not received. Message delivery and the timeliness
of the delivery are not guaranteed, and subscribers are responsible for keeping
their information current.
How do I know that all of my personal
data will be secure and protected by Mines and MEA?
The contact information that you provide for this purpose, such as your
cell phone number, will only be provided to MEA for the explicit
purpose of notifying you in the event of an emergency. The vendor has agreed that they have no right to use your contact information for any purpose
other than notifying you via the Emergency Notification System.
The vendor does not have rights to sell, disclose or trade your contact information.
Only the individuals employed by the Colorado School of Mines who must
use this information to administer and manage the Emergency Notification
System will also have access to your contact information. No other access
will be allowed except as may be required by law.
How will MEA notifications appear on my caller ID?
MEA uses the number 999-911-9999 for voice messages. Text alerts will be from
mea@mines.edu