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Trailhead Login FAQ
First Time Login to Trailhead:
- Activate your Trailhead account:
Open a web browser to http://newuser.mines.edu/trailhead/
You will need your campus user name and EKey.
- Check our System
Requirements to make sure you have a supported
web browser.
- Open a web browser to http://trailhead.mines.edu/
- Enter your username and the password you set in step 1
- First-time only: you will be required to set 5 security questions/answers
(to be used with the Trailhead "Forgot your password?" tool).
- ** New Graduate Students **: If you have not yet received an
EKey, please follow the instructions sent
with your acceptance letter for accessing your Trailhead account for the
first time, or if you are on campus, bring a photo ID and your CWID to the
Computer Commons Front Desk (CTLM 156A) during regular business hours.
Basic Trailhead Account Info:
- Trailhead accounts are automatically created after a student or employee are
entered into the Banner system. This happens after a student
has officially indicated that they "intend to enroll" for the coming
term or after an employee is entered into the HR/payroll system.
The important component of your data being entered into Banner is that
you are assigned a Campus Wide ID (CWID) and username, and are set as an
active or current student, employee or faculty. A Trailhead account
cannot be created without a CWID, username, or active status for the user.
- For students:
- Your username is printed on the left side of
the mailing containing your EKey.
- If you no longer know or have your EKey,
or if you are a new student and have not yet received your EKey mailing, see Lost
EKey information.
- Lost EKeys can not be retrieved. A new EKey can be issued.
- For employees:
- If you do not know your username, please contact AC&N support staff (303-273-3431, support@mines.edu).
- If you do not know your EKey and you are on or near campus, please bring a photo
ID and your CWID to the Computer Commons Front Desk (CTLM 156A). If you are not
on or near campus, please contact AC&N support staff (303-273-3431, support@mines.edu) and we can arrange for an EKey to be sent to your address of record.
- Lost EKeys can not be retrieved. A new EKey can be issued.
- Your Trailhead username is typically the same username used for
other systems on campus, such as central campus email, slate,
blackboard, and lab accounts.
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