Zoom Web Conferencing

Welcome to the Colorado School of Mines video conferencing service Zoom, our cloud-based video and web-conferencing solution. Zoom lets Mines students, faculty, and staff join or host video conferences on any Windows, Mac, Linux, iOS or Android device (and more). Zoom is also the official Mines instant-messaging/chat application.

GETTING STARTED
Anyone with a Mines MultiPass already has a Mines Zoom account. When you’re ready to try Zoom, head over to https://mines.zoom.us and sign in with your Mines MultiPass. (Don’t worry, your MultiPass credentials are secure and never leave Mines.)

Install Zoom for Windows
  1. Open a Web Browser and navigate to http://mines.zoom.us
  2. Click the Host a Meeting > With Video Off link at the top right of the page.
  3. Authenticate with your Mines MultiPass credentials.
  4. If you are using the DUO multi-factor authentication, click the appropriate button to authenticate.
  5. You will be prompted to download and save the zoom_launcher.exe application.
  6. Run the zoom_launcher.exe app from the Downloads folder.
  7. Click on the Zoom sign-in window.
  8. Click the Sign In with SSO option on the right side of the Sign In screen.
  9. Enter ‘mines‘ for the company domain.
  10. Click the Open Link button.
  11. The Zoom app will open and you can video call or chat with other Zoom users.
  12. To have Zoom run automatically when you sign-in, click the Settings button at the top right of the Zoom window and click the Start Zoom when I start Windows check box in the General section. Zoom should run automatically whenever you sign-in to your computer account.
Install Zoom for Mac OS
  1. Open a Web Browser and navigate to http://mines.zoom.us
  2. Click the Host a Meeting > With Video Off link at the top right of the page.
  3. Authenticate with your Mines MultiPass credentials.
  4. If you are using the DUO multi-factor authentication, click the appropriate button to authenticate.
  5. You will be prompted to download and save the zoomusinstaller.pkg application.
  6. Run the zoomusinstaller.pkg app from the Downloads folder.
  7. Click on the Zoom sign-in window.
  8. Click the Sign In with SSO option on the right side of the Sign In screen.
  9. Enter ‘mines‘ for the company domain.
  10. Click the Open Link button.
  11. The Zoom app will open and you can video call or chat with other Zoom users.
  12. To have Zoom run automatically when you sign-in, open System Preferences and click Users and Groups.
  13. Click your account name at the top of the list and then click Login Items.
  14. Open Finder and click on the Application folder.
  15. Scroll to the bottom of the Applications list.
  16. Drag the Zoom icon from Finder to the Login Items in System Preferences window.
  17. Close Finder and System Preferences. Zoom should run automatically whenever you sign-in to your computer account.
Install Zoom for Linux

To install Zoom on a Linux computer:

  1. Download the proper Zoom file for your version of Linux here: https://zoom.us/download?os=linux
  2. Run the applicable command-line commands found here: https://support.zoom.us/hc/en-us/articles/204206269-Linux-Installation

DO YOU NEED A “PRO” ZOOM ACCOUNT?

By default, beginning Zoom users have Basic accounts, which come with some restrictions. Most notably, Basic Zoom sessions are limited to 40 minutes each.

If you are planning to use Zoom for a meeting or recording that is longer than 40 minutes, please request a Zoom Pro account upgrade by submitting a support request to the Mines Help Center “Helpdesk.” Attention: You must install and login to your Basic Zoom account first before requesting the Pro account.

Note that we have a limited number of Zoom Pro licenses and we periodically reclaim unused licenses. If your Zoom Pro account has been inactive for the past three or four months, it may have been reverted to a Basic Zoom license. If you haven’t used Zoom for awhile, please verify your Zoom Pro license is still in effect:

  1. Log into Zoom at https://mines.zoom.us.
  2. View your Zoom profile User Type (Pro or something else): https://mines.zoom.us/profile.

If needed, a Zoom Pro license can be applied again upon request, via the Mines Help Center “Helpdesk.”

ARE YOU SAVING ZOOM SESSIONS IN THE ZOOM CLOUD? HERE’S WHAT YOU NEED TO KNOW

To continue providing Zoom cloud recording access to the Mines community, CCIT has implemented a retention policy for all Zoom cloud recordings (effective November 1, 2018). A retention plan is necessary to balance increased use of Zoom cloud recording with a finite amount of storage. Here are the details of this policy:

  • All Zoom cloud recordings will be automatically deleted 120 days after they are recorded.
  • 120 days after a Zoom meeting is recorded to the Zoom Cloud, the recording is moved to the Trash and a 30-day grace period starts.
    • During the 30-day grace period, deleted recording files can be restored for an additional 24-hour period.
    • The 24-hour time period allows restored recordings to be downloaded locally so they are not permanently lost.
    • After the 24-hour time frame, recordings are again placed in the Trash and queued for deletion.
    • After the 30-day grace period, cloud recording files will be permanently deleted.
  • In addition to automatic 120-day deletion, CCIT will contact anyone using a significant amount of Zoom cloud recording storage to help identify additional storage or hosting options.
Frequently Asked Zoom Questions

How do I review my current Zoom Cloud recordings?

You can access and review your current Zoom cloud recordings at https://mines.zoom.us/recording (you may need to log in with your Mines MultiPass credentials).

Can I download/archive my Zoom cloud recordings?

Yes, if you wish to retain or reuse your Zoom cloud recordings, you may download the recordings to your computer and store them on your computer or another third-party service such as Microsoft OneDrive. Instructions on how to located and download cloud recordings are available at https://support.zoom.us/hc/en-us/articles/206277393-How-Do-I-Find-My-Recording.

If I download my Zoom cloud recordings, can I still share them with my colleagues, students, etc.?

Yes, downloaded Zoom recording videos can be uploaded to other services and shared. For example, recordings can be uploaded to a Canvas course and shared with students. Recordings can also be uploaded to Microsoft’s Stream video hosting solution and shared/streamed with others. Because audio and video files tend to be very large, it is generally not recommended to email these files. Contact CCIT via the Mines Help Center “Helpdesk” (https://helpdesk.mines.edu/) if you would like additional assistance on how best to share your videos.

Instead of recording to the Zoom cloud, can I record to my computer?

Yes, instead of recording Zoom meetings to the cloud, you may also record locally. The local recording option stores the files directly on the computer you are using to participate in the Zoom meeting. Instructions and information on local recording are available at https://support.zoom.us/hc/en-us/articles/201362473-Local-Recording.

How do I get more help?

Contact CCIT via the Mines Help Center “Helpdesk” (https://helpdesk.mines.edu/) or call the Technology Support Center at 303.384.2345.

 

Our videoconferencing and chat provider Zoom has this to say about its product:

Zoom unifies cloud video conferencing, simple online meetings, group messaging, and a software-defined conference room solution into one easy-to-use platform. Our solution offers the best video, audio, and wireless screen-sharing experience across Windows, Mac, iOS, Android, Blackberry, Linux, Zoom Rooms, and H.323/SIP room systems. Founded in 2011, Zoom’s mission is to develop a people-centric cloud service that transforms the real-time collaboration experience and improves the quality and effectiveness of communications forever.