Current SHIP Students

2018-19 SHIP Students

Communication with Academic Health Plans (NGL/Cigna)

Academic Health Plans preferred method of communication with students is via email.

Please go to select your school (make sure you select the Health plan) and click on the ID Card button. Create your account remembering your username and password and submit. You will receive a message stating that your account has been successfully created. Log In and you will be able to view, download and/or print your id card. It make take 24-48 hours before your card is activated.

If you experience any problems please call customer service at 1-800-756-3702.

To find providers go to

2017-18 SHIP Students

Communication with United Healthcare

United HealthCare’s preferred method of communication with students is via email.  Students on the SHIP should go to and create an account.  This account is where you access your insurance card, explanation of benefits, and any communication from United HealthCare.  United HealthCare will notify you by secure email when there is a new document or request for additional information.  If United HealthCare does not receive the requested information, claims will be put in a “pending” status, and will not be paid.

The Affordable Care Act requires Health Insurance Coverage. Please log on to your account and update your information and include your social security number. 

The 1095-B Tax Form: Your unique health insurance verification

The Patient Protection and Affordable Care Act includes a requirement that many people have health insurance or pay a penalty. Compliance with this mandate is administered by the Internal Revenue Service (IRS)*. The IRS requires health insurance companies to report the individuals they covered per tax year. The reports need to include Social Security Numbers (SSN) or International Tax Identification Numbers (ITIN) to distinguish unique individuals. Insurance companies are also required to give individuals a copy of what they have reported, in the form of a tax form called 1095B.

Information on this page should not be considered tax advice or guidance.

For 2017-18 students and tax year 2017:

UnitedHealthcare Student Resources was the provider for 2017-18 coverage. To confirm your information:

  • Visit and log in or create your MyAccount.
  • Once logged in, use the left navigation bar to navigate to the Tax Information, My Personal Information, and Email Preferences areas to enter and/or confirm the following information: Name; SSN or ITIN; Date of Birth; Mailing Address; Email Address.
  • Under Tax Information, you can select electronic or paper delivery of your 1095B.
  • UHCSR contact information: 866.458.4954. Please note that customer service representatives will not be able to collect your Social Security Number over the phone.

It is very important that your email address is up to date!  If you prefer not to receive email notifications and would like UHC to continue sending paper communications to your physical address via the United States Postal Service, you may go the “My Email Preferences” section in “My Account” and opt out of receiving email notifications.  Make sure that your physical address is accurate.

To contact UnitedHealthcare via phone, call 1-866-458-4954 for questions regarding 2017-18, 2016-2017, 2015-2016, 2014-2015 and 2013-2014 academic years.

For years prior to 2013-2014 policy year claims status, please contact Health Smart at 1-800-331-1096.

How to Find Providers 2017-18

To find In-Network providers go to and search for the “United HealthCare Choice Plus” network.  No login is required when searching for providers.

Contact Us

Kathy Ebeling
Student Health Benefit Plan Coordinator
Student Wellness Center, #207