SHIP FAQs

SHIP FAQs

What are the 24/25 coverage dates?

Coverage runs from August 1, 2024 – July 31, 2025.

 

When is the enrollment/waiver period open?

The enrollment/waiver period is open annually from July 15 – Census Day (September 4).

 

Will my coverage carry over automatically from the 23/24 academic year?

No, every student needs to enroll or waive each academic year during the open period.

 

How can I reach AHP about my account, enrollment/waiver status, password reset and more?

You can call AHP at 855-517-8460.

You can also create a help ticket. First, click “get help” on the right side of the screen then select help center. Next, click the “contact us” button on the bottom of the page. Then fill out the form. Click the “submit” box to send a help ticket to AHP.

 

Does SHIP offer dependent coverage?

Colorado School of Mines Student Health Insurance Plan does not offer dependent coverage.

Please visit the Colorado Health Insurance Exchange to explore health coverage options for dependents: https://connectforhealthco.com/.

 

How do I enroll or waive during the open period?

Here is a step-by-step guide: Mines User Guide

More questions? Look on the right side of this page and click the “Enroll/Waive Process” button.

 

How much does SHIP cost for the 24/25 academic year?

The SHIP coverage cost is $2,635 and covers the 24/25 fall, spring and summer terms.

 

How do I enroll in SHIP outside of the open period?

If you experience a qualifying life event (as determined by United HealthCare’s guidelines) during the year, you can enroll in SHIP within 30 days of the event. Please email ship@mines.edu for detailed information about this process.

 

Why am I not able to enroll/waive SHIP online during the open enrollment period?

Have you registered for classes yet? If not, you cannot enroll in SHIP until you have registered for at least one class. Once you have registered, you will likely need to wait a couple of days before AHP has added you into the system.

Are you an online student? Unfortunately, online students are not eligible for SHIP coverage.

Are you a non-degree seeking student? Unfortunately, non-degree seeking students are not eligible for SHIP coverage.

 

Can I waive in spring if I didn’t waive during the open enrollment period?

No. If you are not an incoming spring student, you cannot waive in the spring or summer. The selection you make during the open enrollment period (July 15 – Census Day) is binding for the full academic year.

 

Why is United HealthCare showing me as inactive even though I enrolled in SHIP?

Once enrolling in SHIP, it does take a few business days for UHC to get you activated. If it has been longer than a week, please email ship@mines.edu.

 

How do I know if my insurance is eligible to waive SHIP?

https://www.mines.edu/student-health/student-insurance/measure-up/

 

Where can I find SHIP benefit information?

https://www.mines.edu/student-health/student-insurance/brochures-and-documents/

 

Do I need to cancel SHIP coverage when I graduate?

No, your coverage will automatically terminate. Fall graduate coverage will end on 1/31/24. Spring graduate coverage will end on 7/31/24.

 

Can I keep SHIP coverage if I withdraw?

No, your coverage will be removed retroactively to the start of the coverage period. It will be as if you never enrolled for that term. The only way to remain on SHIP if not attending classes is if you have an approved medical leave of absence for that term.

Contact

Andrea Tangney
Student Health Insurance Plan Manager
Student Wellness Center, #236
303-273-3388
ship@mines.edu

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