Virtual Event
- This event has passed.
Competency Series (Employee) – Customer Focus – Virtual
May 19 @ 11:00 am - 12:00 pm
Virtual Event
The class will be cancelled if we don’t have 12 attendees at minimum.
Learning Objectives
- Verbalize the importance of demonstrating commitment to service.
- Develop skills to build rapport with customers and manage expectations.
- Learn techniques to handle customer complaints effectively.
- Balance internal department needs with customer expectations.
Click the following link to enroll:
